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WhatsMine is an AI-powered omnichannel marketing, automation, and chatbot SaaS platform designed to enhance customer engagement and streamline communication across multiple messaging channels. It integrates popular messaging platforms such as WhatsApp, Facebook Messenger, SMS, and Email into a unified system, allowing businesses to deliver consistent and personalized messages to their customers wherever they are most active.
The platform leverages artificial intelligence to automate marketing campaigns, customer support, lead nurturing, and sales processes. Its chatbot feature enables businesses to interact with customers in real-time, answer queries, provide product recommendations, and assist with transactions without the need for constant human intervention. By combining multiple communication channels into one seamless interface, WhatsMine helps organizations increase engagement rates, improve customer satisfaction, and boost conversion rates while saving time and operational costs. It is ideal for businesses looking to implement intelligent, automated, and omnichannel communication strategies in their marketing and customer service efforts.
WhatsMine is a comprehensive AI-driven omnichannel marketing, automation, and chatbot SaaS platform designed to revolutionize how businesses communicate with their customers across multiple messaging channels. By seamlessly integrating popular platforms such as WhatsApp, Facebook Messenger, SMS, and Email into a single unified system, WhatsMine enables companies to deliver consistent, personalized, and timely messages to their audience no matter where they prefer to engage.
WhatsMine’s omnichannel approach ensures that businesses can maintain a coherent communication strategy across all touchpoints, increasing engagement rates and improving customer experience. The system also offers powerful features such as automated messaging workflows, targeted campaigns, analytics, and detailed reporting, empowering organizations to optimize their marketing efforts and make data-driven decisions.
Designed for scalability and ease of use, WhatsMine is suitable for businesses of all sizes looking to enhance their digital presence, automate repetitive tasks, and build stronger relationships with customers through intelligent, multi-platform messaging. Ultimately, it helps organizations save operational costs, boost conversions, and stay ahead in a competitive marketplace by delivering smart, personalized, and consistent communication at every customer interaction.
WhatsMine - AI Omnichannel Marketing Platform Features
Multi-Channel Messaging Support (WhatsApp, Messenger, SMS, Email)
AI-Powered Chatbots for Customer Interaction
Automated Campaign Management
Drip Campaigns & Follow-Ups
Personalized Messaging & Customer Segmentation
Conversation Automation & Pre-Built Flows
Real-Time Customer Support & Assistance
Lead Generation & Qualification Bots
Broadcast Messaging & Announcements
Multi-Language Support
Chatbot Templates for Fast Deployment
AI-Driven Customer Insights & Analytics
Campaign Performance Tracking & Reporting
A/B Testing for Campaign Optimization
Contact Management & CRM Integration
User Behavior Tracking & Retargeting
Automated Reminders & Notifications
Abandoned Cart Recovery Campaigns
Order & Booking Management Automation
Customer Feedback & Surveys
Integration with E-commerce Platforms (Shopify, WooCommerce)
Workflow Automation & Triggers
Tagging & Customer Profiling
Smart Lead Scoring & Prioritization
Scheduled Messaging & Campaigns
Customizable Chatbot Widgets & UI
Secure Data Encryption & Privacy Compliance
Multi-User Access & Role Management
API Access for Custom Integrations
Omnichannel Customer Journey Mapping
Automated Response Suggestions for Agents
Knowledge Base & FAQ Integration
Campaign Scheduling & Calendar Management
Contact Import & Export
Campaign Templates & Reusable Scripts
Natural Language Processing (NLP) Capabilities
Custom AI Model Training & Tuning
Customer Loyalty & Rewards Messaging
Cross-Channel Conversation Continuity
Campaign Automation Rules & Conditions
Visual Flow Builder for Chatbot Design
Multi-Device & Platform Compatibility
Error Handling & Failover Mechanisms
Compliance & Opt-Out Management
White-Labeling & Branding Options
What's New in Version 1.8.0
Released
- New:
- One contact, one automation, one run at a time — a contact who sends three quick messages now gets one flow, not three copies. Duplicate runs from retried webhooks and parallel queue workers are blocked with an atomic lock.
- New artisan command automation:prune-stale-runs (scheduled daily) — cancels runs parked on an “Ask question” node whose contact never replied, with a readable reason, so abandoned conversations no longer pile up as “waiting”.
– Lead Finder searches update live — the recent-searches list refreshes while a search is queued or running, shows the failure reason when a search fails, and warns when a job is stuck because no worker is consuming the “leads” queue.
– WhatsApp embedded signup now recognises when you close or cancel the Meta dialog and says so, instead of reporting a failed connection.
- Improvements & Fixes:
– Fixed duplicate automation runs, outbound webhooks and notifications — event listeners were registered twice (explicitly and by auto-discovery), so one inbound message fired every listener two times.
– A reply to an “Ask question” node now only resumes the parked run; it no longer also restarts the automation from its trigger, which re-asked the question on every answer.
– Outbound messages (echoes of your own replies) no longer trigger “message received” automations, and each inbound message is evaluated for triggers exactly once.
– Fixed API-triggered automation runs (POST /api/v1/automations/{id}/trigger) sitting at “pending” forever — they were dispatched to a queue no worker listened to. The endpoint now returns 422 when the automation is inactive or a run is already in progress for that contact.
– Crashed automation runs now show their failure reason on the Runs page (it was being written to a non-existent column).
– Finished runs can no longer be executed a second time by a late delayed wake-up job, and runs whose automation has been deleted fail cleanly.
– Flows saved from the builder are normalised so the engine recognises every node type — live runs, test runs and run logs now agree on trigger and step types.
– Meta embedded signup: the Content-Security-Policy now allows business.facebook.com and connect.facebook.net (the Facebook SDK config would not load without them), and signup messages are accepted from every facebook.com host.
– New automation production-readiness test suite.
– Performance and stability improvements.
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